Telesales Team Lead at Alerzo Limited – 4 Openings Full Time

Alerzo Limited is a reputable technology and services company that has transformed the process of distribution of FMCG products to informal retailers.

We are in search for young, experienced and passionate individuals to join our team in the underlisted position:

Job Title: Telesales Team Lead

Locations: Uyo – Akwa Ibom, Benin – Edo, Owerri – Imo & Port Harcourt – Rivers
Employment Type: Full-time

Key Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support
• Empower and Engage the Customer Service Team
• Enhance the First Call Resolution
• Identify new tools and technologies to better serve the customer
• Drive better sales through service

Job Requirements & Qualifications

• BSc / HND with a minimum of 2 + Years of experience
• Well exposed to B2B Sales and must have exposure in leading a team of 4-5 people.
• Excellent communication and negotiation skills
• Interesting leadership abilities
• Ability to multitask.

Remuneration

• Attractive
• HMO and other statutory benefits.

Application Closing Date
15th October, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and State (e.g Data Entry Officer Oyo) as the subject of the mail.