Graduate Telesales Agent at Alerzo Limited – 4 Openings Full Time

Alerzo Limited is a reputable technology and services company that has transformed the process of distribution of FMCG products to informal retailers.

We are in search for young, experienced and passionate individuals to join our team in the underlisted position:

Job Title: Graduate Telesales Agent

Locations:  Uyo – Akwa Ibom, Benin – Edo, Owerri – Imo & Port Harcourt – Rivers
Employment Type: Full-time

Key Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• He/She must always be responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support

Job Requirements & Qualifications

• B.Sc / HND with 0 – 1 year of experience
• Good exposure to B2B Sales.
• Excellent communication and negotiation skills
• Excellent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.

Remuneration

• Attractive
• HMO and other statutory benefits.

Application Closing Date
15th October, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and State (e.g Data Entry Officer Oyo) as the subject of the mail.