General Manager (Hospitality) at Owens & Xley Consult Full Time

Job Title: General Manager (Hospitality)
Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• We are currently looking to a hire qualified and experienced General Manager for our client in the hospitality industry.
• The General Manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
• He / She would be an ambassador for the brand and the hotel, provide leadership and strategic planning to all departments, maximize operations and guest satisfaction.
• The ideal candidate will work very closely with the hotel owners and other stake holders.
• S/he will also be responsible for managing the hotels management team and overall hotel targets to deliver an excellent guest experience.
• The General Manager would also be required to manage between profitability and guest satisfaction measures.

Responsibilities

• Design strategies to ensure total guest satisfaction.
• Develop an annual business plan.
• Ensure highest standards of professional services to customers.
• Initiate cost effective controls and revenue management techniques.
• Prepare, review and assess monthly or periodic financial statements.
• Create brand image for the hotel.
• Develop strategies for organizing, staffing, planning and executing functionalities.
• Provide training for hotel staff in delivering care that meets the best standards and practices.
• Develop day-to-day operations and functions of a hotel ensuring total guest satisfaction.
• Maintain and manage hotel equipment, infrastructure, inventories and other facilities efficiently.

Requirements

• Bachelor’s Degree in Hotel / Hospitality Management, Business Administration or any related field
• Minimum of 5 years experience in similar role
• Strong ability to collaborate and develop relationships with the owners.
• Deliver and execute innovative commercial solutions especially during refurbishment project
• Passion for networking – being highly visible to foster networks and relationships within a challenging comp set
• Deep understanding of commercial and operational environment
• Exceptional people leadership, retention of talent and development of new talent. Evidence of bringing a team together on a journey and instilling the Hilton culture and adept at stabilizing a team through change
• Ability to navigate any operational challenges that may arise
• Good social / media experience – leveraging channels to gain visibility
• Resilient and strong communication
• In-depth knowledge of the hotel / leisure / service sector.

Salary
N200,000 – N250,000 monthly.

Application Closing Date
16th December, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.