Customer Service Executive at Septagus Consulting Nigeria Limited Full Time

Septagus Consulting Nigeria Limited is a renowned human resource consulting firm that emerged from an uncommon track record of distilling value to a league of clients.

We urgently require the services of a qualified personnel to fill the vacant position below:

Job Title: Customer Service Executive

Location: Ibadan, Oyo
Employment Type: Full-time

Core Responsibilities

• Receive customers and address all issues concerning their faulty products.
• Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
• Forward all Job Card and faulty products to the service centre supervisor.
• Preparation of defective parts failure report(Panel, PCB & Compressor )
• Preparation of daily work report.
• Daily follow up on the engineers to confirm status of jobs.
• Responsible for happy calls to customers and dealers.
• Responsible for spare part request in line with job card details.
• Responsible for job completion feedback to the customer.

Requirements

• Bachelor’s Degree or equivalent.
• Minimum of 2 years’ experience in a similar role.
• Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint.

Application Closing Date
9th September, 2021.

How to Apply
Interested and qualified candidates should send their CV (MS Word) to: [email protected] using “Customer Service Executive” as the subject of the email