Service Advisor at Fadac Resources and Services Full Time

Job Title: Service Advisor

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• The service advisor’s responsibilities includegreeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test-driving cars.
• He would serve as the primary point of contact for all automotive service and repair matter.
• Cataloging customers concerns and comments
• Writing service orders and descriptions of problems and repairs
• Translating customers’ repair problems into standard repair terminology
• Explaining repairs to customers
• Test-driving vehicles to confirm service repairs
• Estimating the cost and time needed for repairs
• Handling customer complaints
• Assist the Service Manager as needed

Job Requirements

• Minimum of HND or B.Sc Mechanical Engineering.
• Previous Service Advisor experience is a must – 2 year minimum
• Verifiable customer service performance record required
• Exemplary customer service skills are a must
• Valid driver’s license
• Ability to solve problems in an efficient and effective manner
• A strong commitment to all health and safety guidelines
• Very good communication skill
• Very good physical strength and stamina

Application Closing Date
31st August, 2021.