Chief Security Officer (CSO) at JohnWood Hotel by Bolton Full Time

Job Title: Chief Security Officer (CSO)

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• A Chief Security Officer will be responsible for directing and overseeing the implementation of all safety and security measures for providing a safe environment for guests and team members.
• In addition, he/she will ensure compliance to all security procedures in line with our standards.

Major Responsibilities

• Direct and coordinate the activities of all security personnel.
• Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
• Ensure the safety and security of guests, staff, visitors and contractors at all times.
• Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
• Record and notify all risks, deviations from hotels’ safety standards and any untoward incidents. Oversee first aid program for guests and employees.
• Oversee the claims process and protect company assets.
• Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.
• Follow up on all unusual activities in and around the property that would impair the well-being of guests and employees.
• Ensure compliance with all security standards and preventative measures.
• Conduct investigations and compile reports in a timely manner for any theft, loss, accidents or any aspect that risks the safety of the hotel.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/duress alarms to ensure that they are fully functional.
• Conduct regular mock fire evacuation drills as per the hotel’s emergencies standards.
• Develop and advise key personnel of emergency procedures
• To conduct any other reasonable duty as directed by the management.

Minimum Qualifications

• Bachelor’s Degree or its equivalent in a related discipline.
• Minimum Experience: 5 years in a similar role in the hospitality industry.
• Backgrounds in military service will be an added advantage.

Job Specification:

• Integrity and Loyalty
• Energetic
• Oral and written communication
• Excellence driven and Results-oriented
• People Management Skills
• High Level of Intelligence
• Computer literate
• Display positive energy and enthusiasm
• Good listening skill
• Must be efficient and organised
• In-depth knowledge of security networking.
• Discreet,strong-willedand confidential.

Application Closing Date
28th August, 2021.