PRO/Communications Officer
Call Centre Agent at Proten International Full Time
This is to inform all interested persons that Proten International is recruiting into the below mentioned position, and by this notice, all interested persons are expected to apply asap.
Job Title: Call Centre Agent
Location: Lagos Mainland, Lagos
Employment Type: Full-time
Industry: Fintech
Job Description
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication scripts when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
Requirements
- Minimum of OND / HND / B.Sc Degree qualification
- Minimum of 2 years experience in similar role
- Previous experience in Telesales
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
Rumuneration
- Basic pay – N50,000 Monthly.
- Performance pay – N20,000 Monthly.
Application Closing Date
1st November, 2021.
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