Clerk at GreenLife Oasis Full Time

Job Title: Clerk

Location: Ikeja, Lagos
Employment Type: Full-time

Position Summary / Function

• The General Clerk will be responsible and accountable for enacting the policies and procedures of the Enrd Copy, Mail, Scanning and Supply Departments in its operations; providing quality customer service, and working effectively in a team environment with other department staff.

Job Description

• Updating and storing business files to ensure they are accurate and accessible for other employees
• Typing reports, letters and other business documents
• Sorting mail and responding to it or distributing it to appropriate employees
• Answering telephone calls and emails and redirecting them to other employees when appropriate
• Issuing invoices and following up outstanding payments
• Taking dictations and minutes during meetings
• Making travel arrangements for other company employees’ business trips
• Monitoring office supplies and reporting when stock levels are low to office manager

Specific Job Duties & Accountabilities:

• Implements and follows department objectives in accordance with the Procedures.
• Sorting Mail.
• Researching and re-routing misdirected mail.
• Document Scanning
• Photocopying
• Assembling Note Books
• Accountable Mail Delivery
• Completing tracking logs
• Faxing
• These positions are interchangeable
• Shares and operates equipment resources within the department to provide efficient usage of information throughout the organization.
• Has a thorough working knowledge of all tasks within the department.
• Sort, count and time stamp documents
• Other duties as assigned

Clerical Duties:

• Provide Clerical Support
• Performs day to day clerical duties as required which may include:
• Preparing death certificates related documents
• Completing required permits and / or certificates
• Preparing and processing Veteran’s Paperwork
• Ordering supplies, filing and responding to inquiries
• Ensures that the required documentation to support requested products and services is accurate and complies with state, federal and company rules and regulations, to include:
• Acts on calls from external customers, including other cemeteries and mortuaries, to provide product and service selections, to include disposition of remains, contracts, and payments
• Assists Sales, Community or Funeral Directors as needed
• Assists location management with daily operations including delivery process and liability release
• Prepares for funeral services by preparing sign-in books, ensuring veteran’s paperwork is completed, and assisting professional funeral staff as directed
• Cleans and maintains the chapel and office

Customer Service Duties:

• Communicates client family’s needs promptly and accurately to the appropriate staff member.
• Conveys a sense of concern and empathy with client family members at all times.
• Demonstrates a caring attitude when problems arise while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
• Keeps accurate records
• Performs other duties as assigned

Key Responsibilities Include:

• Operate computers and scanners
• Lift large trays/tubs of mail and heavy packages
• Handle time-sensitive and confidential mail
• Maintain all logs and reporting documentation;
• Participate in cross-training and assist other teams during slow periods
• Ability to work in a warehouse environment you will be on your feet for most of the day
• Adhere to all safety procedures
• Comply with all established Osha health, safety and security standards associated with a hazardous work environment
• Consistently adhere to business procedure guidelines; Pay attention to detail and note any inconsistencies
• Maintain the highest levels of customer care while demonstrating a friendly, energetic and positive attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment

Qualifications

• Candidate should possess an OND qualification
• One (1) year mail sorting / processing experience
• Able to wear Personal Protective Equipment for an entire shift [website] bio-hazard suit and respirator)
• Able to pass required Biohazards medical screening
• Data Entry / typing is required with 45 wpm with minimal error
• High school diploma or general equivalency diploma (GED)
• Excellent verbal and written communication skills
• Ability to effectively work individually and/or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer’s attendance policy
• Able to stand for long periods of time
• Ability to lift 50 pounds

Application Closing Date
14th October, 2021.

How to Apply
Interested and qualified candidates should send their Curriculum Vitae to: [email protected] using the job title as the subject of the mail.