Loan Collection Officer at Bytefin Nigeria Limited Full Time

Bytefin is a finance tech company and has been granted a loan business license by the Lagos government. Bytefin’s main business is to provide personal credit loan services to Nigerian citizens!

We are in search for young, experienced and passionate individuals to join our team in the underlisted position:

Job Title: Loan Collection Officer

Location: Ikeja, Ogba, Maryland & Ojota, Lagos
Employment Type: Full-time

Job Description

• Contacting & Interacting with Debtors via telephone
• Collecting payment on debts
• Understanding reasons for late payment.
• Ensuring the resolution of delinquent accounts
• Tracking outstanding debts
• Plan course of action to recover owed money.
• Negotiating payoff deadlines and payment plans.
• Work closely with Team leads, Operations Manager, and Head of Operations to ensure synergy and all-time customer satisfaction while ensuring debts are being recovered and paid up.
• Adherence to call script and call center policies.
• Compile Reports

Requirements

• B.Sc Degree, HND or OND qualification with 0 – 3 years relevant work experience.
• Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms
• Solid understanding of repayment schedules and bad debt management
• Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
• Negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
• Ability to work with others in a close manner
• Good computer skills
• Good multi-tasking skills.
• To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans
• Must reside in Lagos.

Salary
N50,000 Monthly + Performance bonus based on KPI.

Application Closing Date
21st September, 2021.