Customer Experience Supervisor at Bradford Consulting Full Time

We are looking for highly competent, experienced, motivated, and results-oriented individuals to fill the vacancy below:

Job Title: Customer Experience Supervisor

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Acknowledge and respond to all enquiries and complains from prospects and customers.
• Log all complaints and follow through from origination to resolution.
• Conduct root cause analysis to identify service improvement initiatives.
• Initiate product information and Telesales to prospects.
• Reactivate dormant account.
• Cross sell company products.
• Prepare periodic Customer interaction report.

Job Requirements

• Candidates should possess a B.Sc qualification.
• 3 – 5 years work experience.

Application Closing Date
15th July, 2021.

How to Apply
Interested candidates should send their CV to: [email protected] using “Customer Experience Supervisor”  as the subject of the mail.