Graduate Customer Service / Sales Officer at People Performance Improvement Solutions Limited Full Time

Job Title: Graduate Customer Service / Sales Officer

Location: Lagos
Employment Type: Full-time
Reporting To: The Chief Operating Officer

Purpose of the Job

• To interface with the Customers at the Point of Sale and through the Website / Social Media.

Duties and Responsibilities

• Help ensure a good customer experience through quality service
• Sell the Company’s products
• Recommend the Company’s products to Customers
• Collect money from Customers
• Serve as a Community Engagement Officer for Company’s Social Media platforms
• Handle structured communications with customers.
• Handle product communications/promo to customer
• Coordinate delivery of products to customers

Requirements

• Must be a type and outgoing type A personality with temperament and experience to be a good Team member. Must be able to multi-task, work under pressure and influence Team to achieve result and take responsibility.

Specification Knowledge:
Essential:

• Good understanding of spoken and written English. Understanding of Computers/Social media selling and Customer service essential.

Desirable:

• Understanding of the health/fitness/wellness industry. Background in Nutrition, biological sciences….

Work Skills:
Essential:

• Impeccable spoken and written English. Good communications skills, Customer Service Skill, and ability to use the Computer (Excel/Word, PowerPoint) important. So also, is Social Media marketing- Google marketplace, Instagram, Facebook….

Desirable:

• Development of meal plans, Veggies / fruits and their nutrition….

General Skills / Attributes:
Essential:

• Good communication skills, writing skills, ability to delegate, ability to motivate, ability to convince Customers….

Desirable:

• Ability to make Salads / Smoothies….

Experience
Essential:

• Working experience in a target-driven, good customer service environment

Desirable:

• Work experience in Hospitality industry (Wellness/health foods/service industry). Marketing/Sales Experience in a service industry

Qualifications / Education
Essential:

• A minimum of a First Degree in Communications, Arts or

Desirable:

• A degree in Human Nutrition, Dietetics, Nursing, Counselling….

Working Hours:

• The position is full-time with opportunity for growth to be Operations / Marketing Manager – depending on ability and skills / personality.

Probation:

• Three – Six Months probationary period.

Salary & Benefits

• NGN 50,000 – 60,000 Monthly.
• There is medical insurance as well as feeding allowance.
• The pay is among the top 5% for entrants into the Juice / Wellness industry. The pay is negotiable depending on experience.

Application Closing Date
25th June, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.