Customer Care Officer – Lagos at Catilas Resources Limited Full Time

Job Title: Customer Care Officer

Locations: Lagos
Job type: Full time

Description

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to generate reports.
• Following all financial and security regulations and procedures.

Requirements

• Candidates should possess  OND or NCE in any field.
• Minimum of Lower credit.
• You must not be more than 26 years on your last birthday.
• Cash handling experience is an added advantage.
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Excellent knowledge of MS Office (especially Excel and Word)
• Integrity
• Strong communication and people skills

Application Closing Date
Not Specified.