Sales / Customer Service Officer at Owens and Xley Consults Full Time

Owens and Xley Consults is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies. We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.

We are looking for highly competent, experienced, motivated, and results-oriented individuals to fill the vacancy below:

Job Title: Sales / Customer Service Officer

Location: Lekki, Lagos
Employment Type: Full-time
Industry: Fashion

Overview

• In this role, you are the first line of contact for walk-in customers to the store.
• You will make customers feel welcome and assist them to find the products that most satisfy their needs.

Duties and responsibilities

• Greet all walk-in customers as they come in the store daily and ask them how they would like to be assisted.
• Check inventory and maintain the optimal reorder level
• Steam garments
• Give advice and guidance on clothes selection to customers
• Wrap dresses in the appropriate bags
• Assist in daily stock count
• Assist customers with complaints or inquiries
• Resolve customer complaints and challenges
• Ensure the overall cleanliness of the store
• Perform all other duties as assigned.

Requirements

• HND or B.Sc in any related discipline preferably marketing, business, and finance
• 2 years experience in direct sales
• Experience in the fashion industry is a plus
• High level of professionalism
• Highly analytical with a drive for numbers
• Good networking, prospecting, and closing skills
• Excellent selling, communication, and negotiation skills

Salary
N65,000 – N85,000 monthly.

Application Closing Date
27th May, 2021.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.