Apply as Customer Care Executive at Merrybellys Nigeria Limited Full Time

Job Title: Customer Care Executive

Location: Ikoyi – Lagos
Employment Type: Full-time

Job Description

• Attend to and resolve customers’ queries promptly and courteously.
• Managing customers’ perception and relationships.
• Document all customers’ interactions using the approved software.
• Enlighten customers with information on services and products on case to case
• Receive feedback on products and services offered to customers.
• Collate and prepare daily, weekly, and monthly activity and performance reports.

Job Requirements:

• Excellent knowledge of social media and instant messaging apps.
• Excellent written and oral communication skill
• Good telephone etiquette
• Ability to learn about new innovations and software
• Excellent time management skills
• Must be proficient in Microsoft Office packages

Qualifications and Skills

• OND / BSC in Marketing, or related study
• Minimum of 2 years’ experience in a similar role

Application Closing Date
23rd January, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.