Apply as Receptionist at Laim Hotel Full Time

Laim Hotel – We are a 5 STAR hotel with the aim of constantly anticipating our customer’s expectations by offering superior services, with exceptional facilities and innovations that consistently exceed these expectations.

Laim Hotel-Our client is currently recruiting to fill the position of Receptionist and all qualified members of the public are expected to apply as quick as possible

Job Title: Guest Service Agent (Receptionist)

Location: Osogbo, Osun
Reports to: Front Office Manager

Summary

• The Guest service agent (Receptionist) will be required to conduct his / her duties in a courteous, safe and efficient manner, in accordance with the company policies and procedures, ensuring that the highest level of service and communication is maintained.

Job Description

• Ensure each and every guest are treated in a warm, friendly, efficient and accurate manner.
• Assist guests with check-in and check-out processes (verifying registration, address and credit information, balancing bank, posting charges).
• Go above and beyond to provide assistance, assist with luggage, directions wake up calls, future reservations, etc.
• Coordinate all guest requests, inform guests of hotel services, features and room amenities.
• Provide pick up and drop off services to guests.
• Always be aware and attentive to all guestneeds.
• Ensure guest / member comfort and convenience at all times.
• Liaise with housekeeping to ensure proper cleaning of rooms as appropriate and in a timely manner.
• Ensure check-in and check out processes and policies are followed.
• Constantly check all machines and equipment to ensure proper running of the front desk.
• Carry out other duties as directed by the Front office manager.

Requirements

• Minimum qualification of HND or B.Sc in any related discipline and a 4 years working experience with knowledge about front-office software i.e OPERA, etc.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note: Only applicants in Osun State should apply.