Internet/Software
Apply As Application Support Analyst at Access Bank Plc Full Time
This is to inform the general Public that the Access Bank Plc has began her 2020 job recruitment into the position of application support analyst and as such all interested and qualified persons should endeavor to apply immediately
About Access Bank Plc
Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa’s Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism.
We are recruiting to fill the position below:
Job Title: Application Support Analyst
Location: Nigeria
Job Roles
- Responsible for the primary support and maintenance of the Bank’s applications
- Covers all problems, user requests and changes relating to the operation of the applications.
- Delivers availability and performance in line with the service levels agreed to support the business services
Functions and Responsibilities
Support the Bank’s applications
- Coordinate End of Day / Start of day on CBA (where applicable) and ensure that the applications are readily available before 7:45am and real time online (for online applications)
- Coordinate system changes
- Systems performance monitoring
- Provide user support for Flexcube escalated problems
- Follow-up on escalated problems, effective and efficient management of User Support to the Bank’s IT resources (Operating systems with associated applications and business applications systems)
- Perform preventative maintenance; specify design changes; amend program specifications; update user/operations documentation.
- Coordinate backup restoration test
Job Requirements
Education:
- Good technology related University Degree preferably in Computer Science / Engineering or Numeric Science. Certifications with IT Service Management certification will be an added advantage.
Experience:
- Minimum of 2-3 years cognate IT experience/Graduate from Access Bank School of banking excellence will be an advantage.
Certification(s):
- IT certifications and other professional qualifications will be an added advantage
Skills / Competence:
- Ability to learn and dedication to service delivery.
- Proficient in office automation tools (e.g. Microsoft Office, etc.)
- Proficient in SQL.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should kindly click on the “apply for job” button below or beside
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