Telemarketer at Choice Talents NG Full Time

Job Title: Telemarketer

Location: Lagos
Employment Type: Full-time

Job Description

• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information.

Requirements and Skills

• HND / B.Sc in Marketing or related field
• 2 – 3 years work experience.
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection

Application Closing Date
31st January, 2024.

Method of Application
Interested and qualified candidates should send their Application and CV to: [email protected] using the Job Title as the subject of the mail.