Key Accounts Manager (Akwa Ibom) at FairMoney Nigeria Full Time

Job Title: Key Accounts Manager

Location: Akwa Ibom
Employment Type: Full Time
Department: Sales

About the Role

• Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.
• We are looking to hire a Key Accounts Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:

Role and responsibilities

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with portfolio of merchants to introduce them to our products.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
• Coordinating pre-sales and post-sales follow up
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions
• To reactivate the inactive accounts by calling, and visiting them
• Monitoring market trends and providing regular competitor feedback
• Have a good understanding of the business’s products or services and be able to advise others about them
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.

Requirements

• 3 to 6 years of experience in the Merchant business
• Must have an android phone.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development.

Application Closing Date
Not Specifed.

Recruitment Process

• A screening call with a member of the recruitment team for 30 minutes.
• Technical interview with the hiring manager for 30 to 60 minutes.