Product Manager (Onboarding) at Kuda Bank Full Time

Job Title: Product Manager (Onboarding)

Location: Lagos
Job Type: Full time
Category: Product

Role Overview

• We’re searching for an experienced Product Manager to join the Growth team at Kuda. As a member of the Product Growth function, you will be responsible for owning the development and execution of our product strategy for customer onboarding.
• As a Product Manager in Growth, you’ll partner with our Growth (Marketers), Design, Engineering, Analytics, Data Science and Core Product teams to create a roadmap full of features, products, experiments and understanding which will help Kuda to grow sustainably.
• You’ll work with a high-performing, entrepreneurial, and product-focused group of engineers and designers, in a highly collaborative and fun environment.
• In this exciting role, you’ll have the opportunity to make a massive impact on the company, the product and most importantly, on the lives and livelihoods of our amazing users!

Responsibilities

• Take full ownership of the onboarding funnel metrics, utilising these to direct your roadmap, share performance with C-Suite executives and spot day to day issues
• Develop and execute a product strategy for onboarding, focused on identifying pain points and prioritising opportunities for growth and innovation
• Together with our Product Lead for Growth, you will create a clear vision for how we execute and continuously improve our onboarding journeys.
• Own the full product discovery and delivery process from identifying the problem to ideating/research to delivering and then iterating
• Develop, prioritise and regularly review your roadmap ensuring your key metrics align with Kudas OKRs.Then, build consensus, and coordinate with a team of engineers, designers, and analysts to ship high-quality experiences.
• Build world-class growth focused experiments and features using data, research and collaboration to lead your thinking. Define methods and metrics for identifying success and failure
• Utilise, and build on, our best in class Growth Stack to understand problems and evaluate changes you make
• Coordinate resources, and create project timelines, to ensure on-time delivery with the highest quality
• Deliver features and products that will create amazing user experiences and validate these with customers

Requirements

• 3+ years of experience in product management specifically working on onboarding journeys.
• You will have a strong understanding of the mobile ecosystem.
• Test & Learn Mindset; you are focused on failing and learning fast using experiments and data to lead the way.
• Making an Impact: you have a proven track record delivering impactful changes
• A data-driven self-starter who can work with the other product managers in the group to own the onboarding funnel metrics – obsessed with bringing on more, higher quality, new customers.
• Data Confident; you are comfortable using, manipulating and analysing data to help understand problems or measure outcomes.
• Bias for Execution; you focus on defining the right MVP, making difficult trade-offs, and shipping effective features.
• Exceptional Curiosity; you’re unafraid to ask questions, tinker, and learn to help drive product success
• Ability to analyse data from a variety of sources to identify key insights, pinpoint optimisation opportunities, and inform product decisions

Advantageous:

• AB Testing Experience
• Worked within the Fintech space.
• Knowledge of African markets.
• An obsession with user experience.
• A desire to build something great.

Benefits
Why Join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option.

Application Closing Date
Not Specified.

Note

• Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.
• We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.