IT/Communications
IT Support Manager & Officer at Compovine Technologies Limited Full Time
Compovine Technologies Limited is currently looking for an it support manager for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: IT Support Manager & Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Manage the assigned Computer &Copier Service team members
- Lead, coach and train team members
- Develop and implement strategic initiatives for team
- Be an escalation point of contact to handle issues and involve direct leadership as needed
- Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
- Monitor staffing and equipment needs
- Conduct performance reviews and make compensation decisions
- Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
- Manage and meet established metrics and team benchmarks
- Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
- Attend required company and departmental meetings
- Perform other related duties as assigned by Director
- Manage the assigned Computer &Copier Service team members
- Lead, coach and train team members
- Develop and implement strategic initiatives for team
- Be an escalation point of contact to handle issues and involve direct leadership as needed
- Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
- Monitor staffing and equipment needs
- Conduct performance reviews and make compensation decisions
- Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
- Manage and meet established metrics and team benchmarks
- Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
- Attend required company and departmental meetings
- Perform other related duties as assigned by Director.
Application Closing Date
30th June, 2023.
Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.
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