Claims / Operations Officer at TeamAce Limited Full Time

Job Title: Claims / Operations Officer

Location: Lekki Phase I, Lagos
Employment Type: Full-time

Responsibilities

• Analyse claims and decide whether they are covered by policy.
• Make recommendations for the settlement of claims.
• Inform clients if claims are accepted and how they will be allocated.
• Organise payments to clients and repair or replacement of lost items.
• Make sure all enquiries and payments are dealt with quickly.
• Appoint insurance loss adjusters and private investigators when required.
• Contact independent experts in case of disputes and attend disputes tribunals.
• Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones.
• Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc.
• Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria.
• Work with clients to deliver risk management strategies that fit their risk profiles.
• Report the progress of monthly/quarterly initiatives to stakeholders.
• Maintain bookkeeping systems, database and records.
• Monitor insurance claims to ensure mutual satisfaction.

Requirements

• Candidates should possess an HND / B.Sc in Business Administration or related field
• 2 years minimum experience in the same field.

Salary
N130,000 – 150,000 / Month

Application Closing Date
Not Specified.