Senior Operations Manager at The People Practice Full Time

The People Practice is currently looking for a senior operations manager for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:

Job Title: Senior Operations Manager

Location: Lagos
Employment Type: Full-time
Department: Operations

Job Description

• Our client who is aLuxury Bed & Bath Storeis looking to hire a Senior Operations Manager who will be responsible for monitoring all operational processes and procedures using a compliance management system to ensure that the company complies with all legal regulations and ethical standards.

Responsibilities

• Work with the Managing Director to define short, medium, and long-term direction of the business with clearly articulated operational plans
• Drive operational efficiency through the right use of human and material resources to achieve designated goals and objectives
• Optimize existing processes and procedures. develop compliance programs by reviewing company policies and advising management on possible risks.
• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.
• Find ways to increase the quality of customer service through effective risk management
• Manage Wholesale and Trade Partners to efficiently drive operations
• Develop, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
• Perform quality controls and monitor inventory and production KPIs
• Ensure operational activities are executed in a timely manner and within a defined budget
• Manage budgets and forecasts
• Manage information flow through adherence to workflow systems and information.
• Create and manage effective action plans in response to audit discoveries and compliance violations.
• Regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.
• Ensure all employees are educated and updated on the latest regulations, policies, and processes.
• Assess company operations to determine compliance risk.
• Create and manage effective action plans in response to an audit
• Streamline the components of various office systems by eliminating unnecessary tasks (and the costs associated with the performance of those tasks)
• Identify the tasks and decisions for new processes and develop flow charts using the appropriate symbols.
• Identify, assess, measure, monitor, control, and report risks to senior management and manage relevant risks within the framework established
• Drives compliance with Company policies and external regulations.

Key Skills and Competencies

• Minimum of a First Degree in a Business-related Discipline
• Minimum of 5 years plus work experience as an Operations Manager
• Relevant training; professional programs
• Knowledge of organizational effectiveness and operations management
• Proficient understanding of the company’s processes, policies, and procedures
• Excellent knowledge of the business process and control analysis
• Analytical, problem solving, and decision-making skills
• Highly trained in conflict management and business negotiation processes
• Excellent report writing skill
• Knowledge of general business software and aptitude to learn new applications
• Excellent interpersonal skills
• Good leadership and team-building skills
• High level of integrity and confidentiality
• Attention to detail
• Strong oral and written communication skills
• Good interpersonal and communication skills – written and spoken
• Proficiency in the use of Ms. Office Suite (Word, Excel, and PowerPoint).

Application Closing Date
9th March, 2023.