Front Desk Executive / Personal Assistant at a Reputable Healthcare Provider Full Time

Job Title: Front Desk Executive / Personal Assistant

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Welcome, register guests/clients and attend to them in a prompt and timely manner
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Pre-admits patients by receiving bookings from physicians; interviewing patients; entering patient information to hospitals database.
• Ensures patient’s arrival to the appropriate hospital department or testing area. Notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.
• Receives incoming communiques and forward to their relevant departments.
• Provides information to the public on hospital regulation and service inquiries of patients and the public; referring inquiries to the appropriate personnel for resolution
• Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
• The front desk staff on duty has to be extra vigilant, report suspicious movement and persons to the appropriate unit for escalation
• Ensure persons accompanying emergency patients to the hospital are well guided, limited, monitored and looked after
• Provides clerical support to an assigned Director and related office; organizes and expedites the flow of work
• Performs specialized secretarial duties designed to relieve a Director of clerical and administrative support detail; coordinates department-related communications as assigned.
• Establishes and maintains record systems and files; updates and maintains complex records and reports related to assigned program and activities including those of a confidential nature.
• Updates and maintains assigned calendars; arranges and schedules meetings, appointments and interviews; assists with arranging and scheduling special events, professional development events and other program-related events as assigned by the position.
• Assists the Director with meeting preparation; sends invitations, prepares agendas, makes copies of handouts and materials, reserves and sets up conference and meeting rooms accordingly;
• Arranges for meeting refreshments; attends assigned meetings and takes meeting notes; distributes meeting notes to appropriate parties.
• Performs a variety of clerical accounting duties in support of an assigned program or office as assigned.
• Submits purchase orders, work orders, warehouse orders, personnel requisitions, facility requests, travel requests, consultant paperwork and requests for reimbursements as assigned; processes stipends for assigned personnel according to established procedures as assigned; receives and processes applications and paperwork related to the assigned department and program.

Requirements
Education:

• At least a B.Sc Degree in Business Administration, Marketing, Political Science, Sociology, Computer Science or related course is desirable, or equivalent practical experience.

Experience:

• 1 – 3 years relevant work experience.

Application Closing Date
6th January, 2023.

Method of Application
Interested and qualified candidates should forward their Applications to: [email protected] using the Job Title as the subject of the mail.