Stanbic IBTC Bank is currently looking for a manager for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Manager, Inbound
Job ID: 80406208_80381669 Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
To ensure effective and efficient management of the Customer Care Centre – Inbound by providing first-line contact to customers/general public.
Qualifications
First Degree in any field.
Minimum of 6 years of experience.
Personal Competencies:
Strong Leadership Qualities
Good verbal and written communication skills – sincere and articulate
Conflict Resolution Skills
Knowledge and Experience in Effective Service Delivery
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