Stanbic IBTC Bank is currently looking for a supervisor for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Team Lead, CCC Operations
Job ID: 80402882_80381669 Location:Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
To lead & Supervise the Support team that provides end-to-end processing of Operations related requests for customers that come in through engagements at the Contact Centre.
Qualifications
First Degree in any field.
Minimum of 4 years experience.
Good Operational and Customer Service experience, Result Oriented.
Personal Competencies:
Well-developed people management skills.
Excellent interpersonal and communication skills.
Well-developed negotiating skills.
Strong stakeholder focus and service orientation.
Creative, analytical with good problem-solving skills.
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