IT Support Analyst at an IT Solutions Company – KNN Corporate Services Limited Full Time

KNN Corporate Services Limited is currently seeking for application from qualified applicants to fill the vacant position of IT Support Analyst. interested and qualified applicants can apply via the details below

KNN Corporate Services Limited – Our client, an IT solutions company, is recruiting to fill the position below:

Job Title: IT Support Analyst

Location: Lagos
Employment Type: Full time

Job Description

• Provision of efficient desktop side OS support.
• Ability to troubleshoot using windows 10.
• Provision of effective helpdesk and escalation service to IT and Non-IT related issues.
• Efficient use of Office productivity tools (Microsoft Office Products eg Word, Excel, Power point, SAP).
• Troubleshooting desktop problems and proffering prompt solutions.
• Troubleshooting PC/Printers/Notebooks and other IT peripheral devices and delivering prompt solutions.
• Provision of Single Point of Contact (SPOC) for Help Desk.
• Recommendation and administration of appropriate antivirus for Company devices.
• Run repairs and replacements on computer hardware.
• Set up, test and troubleshoot local and remote wireless access and network connectivity.
• Coordinate with internal departments and external service providers to ensure solutions.

Job Requirements

• B.Sc / HND in Computer Science or any related field.
• 1-2 years relevant / current experience as an IT support analyst.
• Strong knowledge and use of Microsoft Office 365.
• In-depth knowledge of computer systems.
• Excellent communication and interpersonal skills.
• Must be service oriented.

Application Closing Date
7th October, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.