Customer Service Representative (Sales) at WorQulture Full Time

WorQulture is currently looking for a customer service representative for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:

Job Title: Customer Service Representative (Sales)

Location: Victoria Island, Lagos
Job Type: Full-time
Availability to Start: As Soon As Possible

Job Description

• Our client is in need of an eloquent Customer Success Representative who will manage all client inquiries, and liaise with the Logistics and Facility Management teams in fulfilling client orders.
• The ideal candidate loves talking to people and proactively solving issues. You will be responsible for sourcing and retaining customers

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about the product, pricing, and availability
• Work with internal departments to meet customer’s needs
• Data entry in various platforms
• Work cross-functionally with Facility Management and Logistics teams.

Requirements

• Minimum Higher National Diploma (Preferred)
• 1 – 3 years’ of relevant work experience
• Excellent phone etiquette and excellent verbal,written and interpersonal skills
• Ability to multitask, organize and prioritize work
• Must be a team player
• Strong oral and written communication skills
• Smart and proactive approach to dealing with customers
• Sales oriented and an excellent problem solver
• Highly Organized.
• Candidates must reside within close proximity to VI.

Work Hours:

• 9am – 6pm | Monday – Friday | Remotely on Saturdays.

Salary
N70,000.00 per month.

Application Closing Date
4th October, 2022.