Customer Service Representative at the Acclivial Travellers Escapade Limited Full Time

Acclivial Travellers Escapade Limited is currently seeking for application from qualified applicants to fill the vacant position of Customer Service Representative. interested and qualified applicants can apply via the details below

The Acclivial Travellers Escapade Limited is a travel agency offering international travel services ranging from visa Processing, flight bookings, vacations, school services, birth services, etc.

We are seeking competent, self motivated, hardworking and result driven professional to fill the position below:

Job Title: Customer Service Representative

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Responsibilities

• Build positive and productive relationships with clients’ for business growth.
• Provide client support and handle client communications effectively.
• Manage and close client businesses to achieve profitability.
• Maintain existing clients’ and generate new clients to achieve sales revenue goals.
• Making sales and achieving sales target.
• Understand client needs and customize existing business programs to meet their needs.
• Address clients’ concerns promptly and professionally.
• Inform clients’ about company products, services and promotions.
• Provide response to clients enquiries on all official social media pages.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.
• Maintain up-to-date knowledge about company products and services.
• Providing strategic and analytic solutions to clients’ problem to ensure clients’ maximum satisfaction
• Provide support to other departments in the company to ensure that all staff preserves relations with clients.
• Conducting sales/business reviews using CRM.

Competency Profile

• Candidates should possess an HND / B.Sc qualification.
• 2 – 3 years work experience.
• A goal oriented team player with leadership skills.
• Proficient in Microsoft applications.
• Outstanding organizational and time-management skills.
• Excellent verbal, written communication and interpersonal skills.
• Effective Problem-solving and decision-making aptitude
• Excellent Social Media Skills.
• Personal Credibility.

Salary
N60,000 monthly

Application Closing Date
25th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.