Mobile Banking Support Officer at Stanbic IBTC Bank Full Time

Job Title: Mobile Banking Support Officer

Job ID: 64077
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Details: Test Division Summary

Job Purpose

• E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer

Key Responsibilities/Accountabilities

• Managing Mobile and Internet Banking Platforms for optimum performance
• Monitor SMS and Email Alerts for optimum performance
• Provide 2nd level support for bank branches on Mobile and Internet banking application
• Proactive designing of solutions to enhance the delivery of services on the two channels
• Generation of useful reports from the platform for reporting and troubleshooting.

Minimum Qualification and Experience

• First Degree in Computer Sciences or IT related courses
• Master’s Degree in Computer Sciences or IT related courses
• Minimum of 5 Years relevant experience
• Oracle, MCSA, knowledge of Microsoft Visual Studio, Java

Application Closing Date
Not Specified.