Flight Operations Academy Instructor, Bilingual at Zipline Nigeria Full Time

Job Title: Flight Operations Academy Instructor, Bilingual

Location: Nigeria

About You and the Role  

• The Zipline Academy team ensures all Zipliners are trained excellently for their roles, understand and live our culture and values, and are continuously learning.

Specifically, Academy is responsible for:

• Operational excellence for all Zipliners at our Distribution Centers. This means that all Zipliners are upholding our pillars of safety, dependability, quality, speed, and access
• Enabling all Zipliners to learn and grow at high velocity
• Preserving and evolving Zipline’s culture
• Continuously improving the Academy team and each other
• As Zipline grows and expands into multiple locations, there is the need to expand the Zipline Academy team to continue to support Zipline’s mission.
• We are looking for an experienced and self-directed instructor passionate about training to join our team.
• You should be bilingual with excellent English and French written and verbal communication skills.
• In this role, you will be responsible for delivering Flight Operations, Controller Training, and Maintenance Training for our Africa operations at a high bar and quality.
• These training are the foundation for all new hires to operate and maintain our fleet of Zipline drones. Our ideal candidate would be self-driven and can work well in a fast-paced environment.

Responsibilities
What You’ll Do:

• Work closely with the Zipline Academy team to build the French component of training and expand our program across the rest of Africa
• Coordinate and deliver Flight Operations training to new Flight Operators, including classroom and hands-on training and evaluation
• Deliver Controller and Maintenance training to existing operators as part of our Zipline Academy certification programs
• Coordinate with Flight Operations Leads to ensure each Distribution Center has the required number of certified operators to sustain operations and address any training gaps
• Create and update training content to reflect Zipline’s latest systems and operating procedures
• Communicate regularly with the Field Operations Engineering team to continuously improve training materials and written documentation for new upgrades and improvements
• Solve problems by knowing who to talk to, make informed decisions, and share knowledge with team members.

Requirements
What You’ll Bring:

• At least 2 years of professional experience in training
• At least 5 years of professional experience
• Able to conduct engaging classroom and hands-on technical training sessions
• Capable of performing maintenance and troubleshooting on industrial equipment in a safe and professional manner
• Flexible and ready to travel to support training at various Zipline locations
• Able to work in the field and not afraid to get your hands dirty
• Comfortable troubleshooting mechanical and electrical issues with complex, battery-operated machinery
• Be extremely process and detail-oriented
• Possess full professional proficiency in spoken and written English and French.

Application Closing Date
Not Specified.

Note

• Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
• We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!