Assistant Restaurant Floor Manager at Eric Kayser – 2 Openings Full Time

Job Title: Assistant Restaurant Floor Manager

Locations: Victoria Island & Ikoyi, Lagos
Employment Type: Full-time

Overview

• In this position, you would be responsible for overseeing the efficient running and profitability of the restaurant and for managing floor employees.
• We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Responsibiliites

• Supervise the floor opening and closing procedure according to checklist
• Ensure quality standards in product, equipment, atmosphere and service using records, menus and appropriate reference material
• Monitor the implementation of standards set for products and practice to ensure food safety
• Orient and encourage floor staff to promote menu items pushing sales
• Handle the software system operations
• Ensure good grooming, hygiene, safety and sanitation practices in floor area
• Look after the assets and provide necessary inventories when needed
• Report the needs of regular maintenance and upkeep of the floor and its equipment
• Monitor the floor staff schedule, attendance, section rotation, duties, performance, training and leave participate in their coaching, appraisal and development opportunities
• Ensure a good and professional communication channel among and with the floor, the Head of Branch through logbooks, memos, briefings and meetings.
• Initiate professional interaction through seeking and soliciting feedback from guests and handling their complaints
• Review the daily, weekly, monthly and yearly reports related to floor operations
• Review the yearly plan for events and promotions with the Head of Branch
• Report the floor state of operations to Head of Branch providing advice for possible improvement
• Ensure OUTSTANDING customer service is rendered to guests at all times and in a timely manner.

Requirements

• Relevant Degree or HND in Business Studies, Management, Hospitality Management or Hotel and Catering.

Experience:

• Minimum of 2 years experience in a similar role obtained in a well-structured restaurant of a reputable organization.

Skills / Abilities:

• Excellent customer service skills
• Commercial awareness
• Flexibility
• Good interpersonal skills and Problem-solving skills
• Active listening, outstanding communication and people skills with great team spirit.
• Ability to stay professional in a stressful work environment.
• Available to work different hours including weekends, days, and nights.
• Good physical abilities
• Critical thinking and time management skills
• Patience, Personality and Perseverance abilities
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Food safety training is a plus.

Salary
N130,000 – N140,000 Monthly.

Application Closing Date
21st March, 2022.

Method of Application
Interested and qualified candidates should send their Resume in PDF or Word document format to: [email protected] using the Job Title as the subject of the mail.