Sales Executives at Soteria Eye Clinic Full Time

Job Title: Sales Executive

Location: Chevron Lekki, Lagos
Employment Type: Full-time

Essential Duties and Responsibilities

• Under direct supervision of the Leadership, the purpose of the position is to provide excellent customer service and assistance to patients/customers. The optical sales personnel in this classification perform sales and customer service work.
• They are responsible for greeting patients, assisting patients with the purchase of eyewear, providing patients with promotional information, and answering customer inquiries. The optical sales personnel performs related work as directed and will be required to meet the productivity numbers outlined.
• The Optical sales personnel will create a customer experience for the patient while using proper dispensing techniques. Dispensing process will include determination of the power ranges and specific lens measurements by frame; measure, fit, and adapt lenses and frames for client according to written optical prescription or specification.

Duties

• Greets all patients and customers as they enter the store and provide promotional information to patients and customers.
• Attain sales goals established by the management team while complying with company and local policies and procedures.
• Assists patients and customers with a choice of frames: choose eyewear to best fit their budgetary requirements.
• Resolve customer complaints, diffuse unsatisfied patients and provide solutions to remedy the situation.
• Troubleshoot and identify problems related to prescription.
• Completes inventory count and replenishes stock as necessary.
• Adheres to quality control standards and other safety requirements.
• Answer phones according to company guidelines.
• Make minor repairs to eyewear.
• Performs basic housekeeping duties;
• Assist clients in selecting frames according to style and colour, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
• Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping.
• Recommend specific lenses, lens coatings, and frames to suit client needs.
• Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
• Show customers how to insert, remove and care for their contact lenses.

Skills Required:

• Must be a people person
• Welcoming, friendly and helpful.
• Efficient and professional.
• Excellent Communicators.
• Computer skills
• Good at administrative tasks.
• Calm and efficient in all situations.
• Well organized, with the ability to multi-task.
• Eye for details.
• A people person, with tact and sensitivity.
• Ability to think quickly and come up with solutions to on-the-spot problems.
• Smart in appearance.
• Knowledge of the Clinic and all its facilities.
• Ability to speak a different language (Advantage).

Requirements

• Must be proficient in English (oral and written).
• The candidate must have completed NYSC.
• Must have excellent knowledge of the use of Microsoft Office Packages (Excel and Word).
• Excellent phone etiquette and ability to multi-task.
• Calm and efficient in all situations.
• Welcoming, friendly and helpful.
• Ability to work with little or no supervision.
• Must be intelligent, smart, creative, a good communicator, and administratively efficient.
• Ability to pay attention to details.
• Must have a minimum of 2nd Class Lower or Lower Credit.
• Knowledge of Eye Clinic functionality is an advantage.
• Must be between ages 20 – 30 years
• Bi-lingual skill is an advantage.
• Member of a recognized professional body is an advantage.
• Years of experience are an added advantage.
• Preferably for candidates residing within the Lekki and Ajah Axis.

Salary
N75,000 monthly.

Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates would be contacted.