Project Assistant – Community Liaison at Catholic Relief Services (CRS) Full Time

Job Title: Project Assistant – Community Liaison

Job ID: 2200003O
Location: Maiduguri, Borno
Job Type: Full-time
Shift: Standard
Schedule: Regular
Job Level: Day Job
Travel: Yes, 20 % of the Time
Job: Program Management
Employee Status: Individual Contributor

Job Summary

• Under the direct supervision of the Community Liaison Officer, the Community Liaison Assistant will assist on community engagement and entry.
• You will support project teams to establish and maintain relationships with community members and local leaders and monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable.
• Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities

• Assist the coordination and implementation of all assigned community engagement activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences related to community engagement.
• Coordinate communication and facilitate information sharing among the project team, implementing partners, and project beneficiaries at the community level to assist local partners in strengthening the community interest, involvement and support networks.
• Liaise with various community stakeholders and mobilize them to ensure full involvement of community leaders, community representatives, and local government representatives in the overall implementation and improvement of project activities.
• Support the CRS and partner field teams to identify community entry points, potential conflict triggers related to program activities and devise mitigating measures where needed.
• Build capacity among CRS and partner staff in the area of community engagement and effective communication techniques for trust and relationship building.
• In coordination with the project team support capacity building events for community representatives.
• Coordinate, monitor, and report on volunteer activities.
• Compile data provided at the community level as per project requirements and contribute to the preparation of reports.

Key Working Relationships:

• Internal: Program Managers, MEAL, Accountability, Operations staff.
• External: Community members, partner staff.

Basic Qualifications

• Bachelor’s Degree preferred.
• 2 to 4 years’ experience working in project support and community engagement. Experience required working with international NGOs in the area of emergency response. Familiarity of shelter and WASH programming desirable.
• Demonstrated high level interpersonal and communication skills.
• Experience in participatory action planning and community engagement.
• Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.

Knowledge, Skills and Abilities:

• Basic computer skills in Excel and Word processing.
• Demonstrated commitment to gender responsive programming.
• Excellent organizational, analytical, oral and written communication skills.
• Team-oriented and strong interpersonal skills.
• Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.
• Knowledge of English, Hausa required. Kanuri would be strongly preferred.
• Experience working with Information and Communication Technologies (software and hardware).

Required Languages:

• English, Hausa and Kanuri Languages required.

Travel:

• Must be willing and able to travel up to 60% of the time to field locations throughout the work week.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation.
• Builds Relationships.
• Develops Talent.
• Strategic Mindset.
• Accountability & Stewardship.

Application Closing Date
1st March, 2022.

Note

• Nigerian Nationals Only.
• All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
• Qualified females are strongly advised to apply.
• Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
• Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
• All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
• CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.
• CRS is an Equal Opportunity Employer.