Customer Care Representative at a Leading Travel Agency – MyStaff Consulting Limited Full Time

MyStaff Consulting Limited is currently seeking for application from qualified applicants to fill the vacant position of Customer Care Representative. interested and qualified applicants can apply via the details below

MyStaff Consulting Limited – Our client, one of the leading travel agencies in Nigeria, is recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Isolo, Lagos
Employment Type: Full-time

Role / Reponsiblities

• Must be able to attend to customers with complaints and questions
• Grant customer access to vitalinformation about products and service
• Identify and assess customers’ needs to achieve satisfaction
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• redirect unresolvedcases to management for resolutionand provide background information as necessary

Duties

• Must have a good rapport with customers
• Must have verbal and written skills
• Excellent listening skills
• Must have good phone etiquette
• Dedication tocustomer satisfaction
• Basic knowledge of computer software and office systems
• Ability to thrive in a fast-paced environment,
• Ability to convince customers.

Qualifications

• HND
• 1 – 2 years work experience
• Skilled at handling customers effectively and efficiently.

Salary
N40,000 Monthly.

Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.