VOIP Engineer at Telvida System Limited Full Time

Telvida Systems Limited is a specialist IT and telecommunications solution integrator. We help clients plan, build and support end-to-end collaborative solution (telephony, video, messaging and data) to achieve their business goals.

We are in search for young, experienced and passionate individuals to join our team in the underlisted position:

Job Title: VOIP Engineer

Location: Lagos
Employment Type: Full-time

Job Description

• Telvida Systems is seeking a VOIP Engineer who specializes in Avaya and Cisco System. The position will analyze and deliver solutions on the MS Teams and AudioCodes platform.
• The ideal candidate will be able to strategize, deploy, manage, and maintain MS Direct Routing, Endpoints, Clients, and Phone System capabilities.
• Configures, tests deploy and maintains/upgrades unified communications/telephony systems
• Performs adds/moves/changes and performs preventative maintenance on telephony systems
• Proactively monitors and resolves potential service interruptions
• Provides Tier 3 support for telecom service requests and repairs received via service tickets
• Create and maintain end-user training materials and documentation
• Design, optimization, and implementation of telephony systems and changes throughout the organization
• Supports Customer Service Center hardware and software including ACD or VoIP PBX Systems
• Plans for and designs systems for future growth
• Mentors and aids in the development of Voice Engineers and Voice Engineer Associates
• Provides after-hours support.

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 0 – 3 years work experience.

Application Closing Date
15th October, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.