Concierge at the Wells Carlton Hotel & Apartments Full Time

The Wells Carlton Hotel and Luxury Apartments is a five-star luxury hospitality icon in Abuja. Wells Carlton Hotel & Apartments offers guests a perfect blend of relaxation, business and pleasure, delicately infused to meet the highest international standards. The Wells Carlton Hotel and Luxury Apartments is an experience guaranteed to leave you breathless with longing.
We are in search for young, experienced and passionate individuals to join our team in the underlisted position:

Job Title: Concierge

Location: Abuja

Job Description
Act as first point of contact between guests and the hotel and is expected to perform such duties as mentioned below, but not limited to:

• Welcome guests and assist them with any and all information about the hotel and the city.
• Show guests to their room and explain the facilities.
• Assist in upselling and cross selling of hotel rooms and products/packages.
• Respond to guest complaints and proffer appropriate solutions.
• Understand guest’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.

Requirements

• Minimum educational qualification HND.
• Candidates must have a minimum of 3 years’ work experience.
• Previous demonstratable experience in the hospitality industry is required

Application Closing Date
30th September, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Instructions

• CVs to be submitted in pdf, .doc, .docx formats only.
• Application must include a cover letter/suitability statement.
• Email subject must be the position applied for.
• Only shortlisted candidates will be contact for interviews.