Head of Vendor Relationship Management – Jumia at Jumia Nigeria Full Time

Job Title: Head of Vendor Relationship Management – Jumia

Location: Lagos
Employment Type: Full-time

Job Objective

• As Vendor Relationship Manager at Jumia, you will be at the center of our commercial strategy.
• Your main challenge will be to build the most relevant marketplace in Nigeria, powered by the largest number of engaged sellers, the widest choice of products and the best prices.
• You will shape the way we manage and animate thousands of sellers; Using all levers to grow their business while improving their operational excellence and protecting the CXP.

Key Responsibilities

• Structure performance, pricing, operational management for our tail of sellers
• Manage the commercial vendor call center
• Lead the execution of our marketplace monetization strategy
• Lead the improvement of vendor experience
• Grow our mid-tail vendor base into key accounts
• Manage a team of junior account manager
• Requirements and Experience:
• Performance and action oriented
• Strong entrepreneurial skills, leadership and drive
• Strong communication skills
• Strong interpersonal skills: Convince the people and your team that you are making the right decisions
• Resistant to stress
• Very independent with a strong ability to go further than the expectations
• Fast learner
• Strong analytical skills
• Ability to adapt in a multinational environment
• Capacity to challenge and improve processes
• Demonstrated ability to work in a fast paced and competitive environment.
• Expected background and technical skills
• Top Engineering or Business Schools and Universities
• A previous experience of at least 4 years in management consulting, e-commerce, venture capital, company creation or category management (retail) would be appreciated
• Proficiency in MS Office and Excel
• Ability to analyze large data sets to make strategic decisions

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.