House Keeping Supervisor at Tpinnae International Limited Full Time

Job Title: House Keeping Supervisor

Location: Oyo
Employment Type: Full Time

Key Responsibilities
Key objectives of the job include but are not limited to the following:

• To oversee the housekeeping operations covering the laundry, gardening, fumigation and all outside-of-the-hotel public areas
• To provide housekeeping services for the Academy and Annex and any functions being held therein
• Conduct pre-service briefing meeting with and distribute assignments outside public area and laundry hands daily
• Handle guest laundry questions, complaints and reasonable requests
• To recruit, select, train and develop housekeeping staff as per hotel requirement
• Co-ordinate the practical training of students from the Group’s hospitality academy
• To manage laundry and out of house cleaning & maintenance expenses via cost control processes, controlling departmental purchases, pilferage and other losses while ensuring consistent service quality
• To manage and control all laundry equipment, linen and uniforms
• To timeously report and follow up any repair work with the Facilities department to ensure smooth flow of repair work
• Relieve Front Office staff where necessary.

Key Accountabilities

• Ensuring all guest rooms are immaculate and ready for arrivals
• Ensuring all common areas are hazard free and welcoming to the guest at all times
• Ensure a high level of customer service within the department at all times
• Ensure housekeeping staff are well trained on proper cleaning procedures, health, safety and security, customer care and personal grooming & etiquette, among other things.

Person Specification
Education & Training:

• A certificate or other professional qualification in Housekeeping
• Computer trained / literate with Excel, MS Word abilities.

Experience

• A minimum of 1 year as a bedroom attendant.

Skills:

• Strong communication and negotiation skills
• Strong leadership skills
• Keen eye for detail, follow up, courtesy and co-operativeness
• Strong knowledge of housekeeping ethics, proper cleaning techniques and proper use and care of chemicals and equipment
• Excellent personal grooming standards
• Good planning and analysis skills
• Good time management skills
• Ability to work hard and long hours
• Ability to speak, read and write effectively in English.

Application Closing Date
4th June, 2021.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.