Client Relationship Personnel at FBDS Nigeria Full Time

FBDS Nigeria – A pioneer and builder of an emerging sector consulting company in Nigeria.

They require suitably qualified candidates to fill a vacant position below:

Job Title: Client Relationship Personnel

Location: Lekki, Lagos
Employment Type: Full-time

Job Details

• The ideal candidate must be able to process requests, prepare correspondences and fulfill client’s needs to ensure client’s satisfaction.

Key Responsibilities

• Prepare product or service reports by collecting and analyzing client’s information
• Cold calling, generate sales leads, and manage both incoming and outgoing calls.
• Recommend potential services to management by collecting client’s information and analyzing customer needs
• Contribute to team effort by accomplishing related results as needed
• Build sustainable relationships of trust through open and interactive communication
• Meet personal/team sales targets and call handling quotas
• Keep records of customer interactions, process customer request and file documents
• Follow communication procedures, guidelines and policies
• Use telephones to reach out to customers and verify request information

Requirements

• Minimum of B.Sc. Degree or its equivalent in relevant field.
• Proven client’s support experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively

Salary

• Attractive

Application Closing Date
29th April, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.