Apply as Head of Operations at Zuma Health Trust Limited Full Time

Zuma Health Trust Limited is an indigenous Health Maintenance Organizaton (HMO) registered with the Corporate Affairs Commission and accredited by the National Health Insurance Scheme (NHIS). As one of the leading players in health insurance industry in Nigeria, we have over 14 years of experience in managing the health care of our enrollees and building relationships between our enrollees and health care providers.

We are major players in the Social Health Insurance Industry. We play a prominent role in servicing public sector clients through various NHIS Schemes. We have also expanded our service to growing a number of Private sector and individual clients through our unique customer value proposition. we are well positioned to meet immediate clientele needs and the ever evolving challenges of usiness environment in managed healthcare in any part of the country and beyond.

Zuma Health Trust Limited is currently seeking for application from qualified applicants to fill the vacant position in the company.

Job Title: Head of Operations

Location: Abuja (FCT)
Employment Type: Full Time

Job Summary

• The Head / Director of Operations does the liaison job; and in consultation with the superiors make decisions for all operational activities and setting of strategic goals.
• It is the duty of the DOP to plan and monitor the day-to-day running and operations of the office and to ensure smooth progress. The DOP should have a broad knowledge with HMO

Responsibilities

• Formulate business strategy with others in the executive team
• Design policies that align with the overall strategy
• Implement efficient operational processes and standards
• Coordinate service operations and find ways to ensure customer/client retention.
• Oversee the implementation of technology solutions throughout the organization
• Evaluate risk as it relates to the status of operational service delivery and promote quality assurance effort towards improvement
• Orientate and motivate all units to achieve engagement and productivity
• Report on operational performance and suggest an improvement

Requirements

• B.Sc / BA in Business, Social Sciences / Management other relevant fields. A postgraduate qualification in relevant fields would be a plus.
• Proven experience as Head of Operations, Operations Director, or similar leadership role
• 10 years post-NYSC experience.
• Minimum of 10years’ cognate experience preferable in a reputable HMO,
• Familiarity with business operations including HR, Management, IT, etc.
• Outstanding communication and negotiation skills,
• Proficiency in Microsoft Office Packages,
• Attendance of regular courses and workshops in related fields,
• Knowledge of data analytics and reporting,
• Outstanding communication and negotiation skills,
• Excellent organizational and leadership ability,
• Analytical mind, Problem-solving aptitude.

Application Closing Date
21st March, 2021.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title – your Full Name as the subject of the email. E.g (Head of Operations Application – Sarah John).

Note: Applications without the advised subject line will not be considered.