Apply for Application Support Specialist at SterlingPRO Business Application Limited Full Time

SterlingPRO Business Application Limited is a FINTECH that provides innovative, market-relevant and industrialized technology consulting solutions that drive high performance to the financial sector primarily.

SterlingPRO is a global brand servicing Top Commercial Banks across Nigeria and Africa with plans to expand into other markets like U.S, Europe and Asia.

SterlingPRO Business Application Limited is currently seeking for application from qualified applicants to fill the vacant position in the company.

Job Title: Application Support Specialist

Location: Anthony-Maryland, Lagos
Employment Type: Full-time

Job Descriptions

• Possessing specialist knowledge of operating systems, devices, applications and software.
• Switch integration and ATM download.
• HMS configuration.
• Providing technical support to teams within the organization, and to external clients when required.
• Implementation support of software solutions at client site.
• Assisting with systems integrations.
• Identifying and resolving technical issues.
• Delivering regular and customised training to teams within the business.
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
• Maintaining and updating technical documents and procedures.
• Managing coordination at a local and international level where required.
• Preparing maintenance plans and upgrading schedules for the organization’s systems.
• Developing reports for teams across the business.

Job Qualifications and Criteria

• Candidate must be a B.Sc. graduate with either of the following disciplines: Computer Science, Information technology or any other related course.
• Mus have 2-4 years work experience.
• Candidate must reside in Lagos; close proximity to Maryland is an advantage.
• Candidate must not be older than 28years as at last birthday.
• Intimate knowledge of an organization’s computing systems.
• Ability to explain complex ideas to those with limited IT and systems knowledge.
• Exceptional verbal and written communication skills.
• Listening ability and patience.
• Extraordinary customer service and relationship management experience.
• Critical thinking skills.

Application Closing Date
1st February, 2021.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the “Job title” as subject of the email.