Apply as IT Technical Support Officer at Forecore Technology Solutions Limited Full Time

This is to inform all interested persons that Forecore Technology Solutions Limited is recruiting into the position of IT Technical Support Officer, and by this notice, all interested persons are expected to apply asap.

Job Title: IT Technical Support Officer

Location: Kano

Overall Responsibilities

• Self-Management
• IT Service Provision
• Financial
• Service Delivery
• Business Process
• Innovation and Learning
• Carry out routine checks on all systems to guide against failures
• Repair and maintain all systems as may be required from time to time at minimal cost and operational interruption
• Verify data entry and processing by the systems
• Managing all company web applications and external server deployment.
• Manage antivirus deployments
• Ensure effective monitoring and updating the software and hardware as necessary on a regular basis
• Manage the company’s corporate website
• Managing the company’s UPS and inverter systems.
• Managing the company’s wireless radio equipment,
• Monitor and maintain the network system, internet and intranet to ensure efficiency of the system
• Manage software development and review the existing software/packages to meet the internal and external reporting requirements of the Company
• Manage user accounts on active directory and company business systems

IT Training:

• Liaise with system users on regular basis to educate and review the operation of the system
• Carry out any other job as may be assigned by Head of IT

Financial:

• Manage cost-efficiency in providing IT support

Customer:

• Ensure high internal and external customer satisfaction levels
• Ensure quality delivery of services to internal and external customers
• Ensure average lead time to resolve customer complaints to the customer’s satisfaction are met.

Requirements

• Candidates should possess a Bachelor’s degree with a minimum of 3 years work experience.

Application Closing Date
18th December, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.