Apply as Production Manager (Kitchen) at Prisdav Consulting Full Time

This is to inform all interested persons that Prisdav Consulting is recruiting into the position of Production Manager (Kitchen), and by this notice, all interested persons are expected to apply asap.

Job Title: Production Manager (Kitchen)

Location: Lagos

Job Summary

• Our client in the hospitality industry requires for immediate employment a Production Manager responsible for the entire order life cycle (Kitchen, bar, lounge, order processing, order tracking, and order fulfillment) while providing support to the sales team and customers.

Job Description

• Understand Supply Chain management
• Understand how to manage a kitchen as well as online bookings
• Understand the market for hospitality business
• Structure and Manage order delivery processes
• Act as primary client interface for all order fulfillment request.
• Order Management Obtain information required to process order (customer oracle code, name, product, quantity, price, delivery address, required date, customer average daily sales/consumption volumes, payment/credit details)
• Responsible for the entire order life cycle (order processing, order tracking, and order fulfillment).
• Manage staffs in the kitchen, bikers, cooks, lounge attendants, etc.
• Responsible for ensuring OMP running retail assets are fully optimized through accurate forecasting and stock monitoring.
• Responsible for Internal and external customer management to ensure customer satisfaction and best service times.
• Manage and resolve external & internal queries relating to order status and customer account issues.
• Liaise with sales team and customers for efficient and effective closure of all administrative issues relating to ordering process/ order fulfillment.
• Ensure a comprehensive and up-to-date database of information on ordering preferences, product preferences and preferred stock levels for all existing customer base.
• Handle customer enquiries and complaints with urgency; immediately refer issues/decisions requiring higher-level discussion or approvals to relevant personnel while maintaining customers satisfaction.
• Ensure appropriate approvals are in place prior to quote submission.
• Escalate all delays to internal departments where interaction is required.
• Monitor product receipts/allocation
• Revalidate or Close expired/reviewed orders as required.
• Ensure all manual requests are duly approved and all regularization completed within SLA.
• Inventory Management & Performance Reporting
• Perform other duties as may be assigned by the Chairman from time to time.
• Overall Territory coverage
• Level of efficiency in the use of the business operating system – ORACLE.

Qualifications & Experience

• 3 – 5years working experience in Hospitality/Kitchen.
• Minimum of Bachelor’s Degree qualification.
• Customer Service
• Leadership Skills
• Analytically minded
• General business knowledge in hospitality.
• Basic account Management
• Basic accounting and reporting (sales and marketing) Skills.
• Interpersonal Relations – presentation skills, team-playing, creative thinking, innovation, time management, Task management skills, planning skills, relationship management.
• Basic selling skills
• Product knowledge
• Oral & Written Communication
• PC Utilization.

Salary
N100,000 Monthly.

Application Closing Date
7th December, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.

Note: Please do not apply if you do not qualify as only shortlisted candidates will be contacted.