Apply for Customer Care Executives at a Newly Licensed Digital Payment Institution Full Time

A newly licensed digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunication in Africa .

We the Newly Licensed Digital Payment Institution are presently recruiting to fill the vacant position of Customer Care Executives and by this notice all qualified members of the public are expected to apply as quick as possible

Job Title: Customer Care Executive

Ref No.: CCE
Location: Nigeria

Responsibilities

• Provide professional customer response / support.
• Handle both in relation to inquiries and complaints & provide appropriate resolution.
• Ensure proper profiling of customers for the appropriate and suitable products and services.
• Build sustainable relationships and trust with customers through open and interactive communication.
• Provide up to date, accurate and appropriate information, to customers

Qualification & Skills Required

• Minimum of Bachelor’s degree in Accounting, Banking and Finance, Economics, Business Administration, Social Sciences, or other relevant discipline.
• A Bachelor’s Degree in any field. (Business related field preferred).

Experience:

• At least 1 to 2 years’ work experience in any customer service related role in a bank, Telecoms and Financial Institution. Excellent knowledge of MS Tools especially Excel and Word. Excellent communication and interpersonal skills.

Remuneration

• Very attractive and competitive remuneration packages and challenging prospects await the successful candidates

Application Closing Date
23rd November, 2020.

Method of Application
Interested and qualified candidates should e-mail their Resume (quoting reference as the subject of the mail) with a scanned passport-sized photograph to: [email protected]

Note: All applications will be treated in confidence and only shortlisted candidates will be contacted.