Apply as Legal Services / Customer Engagement Officer at Shortlet Lagos Full Time

Shortlet Lagos – Our client, a leading Real Estate Company providing real estate brokerage service – sales of serviced plots of land, apartments and construction.

We the Shortlet Lagos are presently recruiting to fill the vacant position of Legal Services / Customer Engagement Officer and by this notice all qualified members of the public are expected to apply as quick as possible

Job Title: Legal Services / Customer Engagement Officer

Location: Lagos

Job Objective

• To manage the legal function in order to ensure effective management of legal, contractual and operations issues, support to identify and mitigate legal related risks for company’s operations.
• Also, manages and supervises key client relationships and exceptional customers satisfaction.

Primary Responsibilities
Strategic:

• Develop strategies to manage contracts and litigation effectively so as to minimize exposure of the Company to claims and litigation

Operational:

• Provide legal administration services and institutionalize legal support and control processes across different functions in the company
• Preparation of legal contracts, deeds and other document
• To support customer service function and carry out company secretarial duties
• Collaborate with all partners in contract definition. Review the final agreements from a legal perspective and ensure minimal risks to the organization
• Guide and direct other functions on compliance matters both at the corporate level and at the site level.
• Ensure timely and efficient coordination with the business partners on all issues of disputes and policy interpretation
• Build and manage client relationships.
• Establish the client’s respect and confidence as a trusted member of the Client Services team.
• Work collaboratively with sales team, digital team, accounting and others to ensure clear and timely communication.
• Ensure client documents are complete, current, timely and delivered via appropriate personnel.
• Steward response (e.g. proposal development) to new business opportunities.
• Provide administrative and customer service support to groups and teams as necessary.
• Identify external legal counsels and consultants for various jobs as and when required. Effectively coordinate with outside counsels for litigations and contract management
• Provide legal support to the Sales team in the sale deed preparations, agreements, and provide support for customer satisfaction
• Ensure effective drafting of all contract related documents from a legal perspective and ensure minimal associated risks for the company.

Qualifications

• Desired qualifications: Bachelor of Law (LLB)
• Minimum of 5 years post qualification experience in real estate transactions;
• Proven experience in real estate transactions.

Technical Knowledge:

• Knowledge of legal provisions and statutory requirements related to the real estate
• Knowledge of land, property, contract and commercial law
• Able to manage and communicate at all levels of the organization.
• Strong customer service orientation.
• Natural leader who displays sound judgment and attention to detail.
• Ability to work under pressure and meet deadlines.

Behavioral Skills:

• Decision Making Skills, Negotiation Skills, Communication Skills, Analytical Skills, Resilient, Flexible, adaptable in a dynamic and fast-paced environment.

Personal Qualities:

• Between age 30-45years Old (Female Strictly).
• Proximity to living in Obalende, Lekki, Ajah, Sangotedo & Victoria Island Lagos.

Application Closing Date
20th November, 2020.

Method of Application
Interested and qualified candidates should send their comprehensive CV and Cover Letter to: [email protected] using the “Job Title” as the subject of the email.