Apply for Hotel Front Desk Officer at a Prestigious Hotel – HR Leverage Africa Full Time

We the Prestigious Hotel – HR Leverage Africa are presently recruiting to fill the vacant position of Hotel Front Desk Officer and by this notice all qualified members of the public are expected to apply as quick as possible

Job Title: Hotel Front Desk Officer

Location: Surulere, Lagos

Description

• We are currently in need of a Front Desk Officer who will be responsible for checking hotel guests in and out of their rooms, managing reservations and providing information about rooms, rates and amenities.

Job Responsibilities

• Check guests in and out of their rooms
• Answer any questions guests have
• Make recommendations for activities and restaurants
• Manage online and phone reservations
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
• Arrange transportation for guests.

Job Requirements

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel reservations software
• Degree in Hotel Management is a plus
• Excellent customer service skills
• Amazing interpersonal abilities
• Top-of-the-line organizational skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the job title as the subject of the application.

Note: Only qualified candidates should apply.