PRO/Communications Officer
Apply as Customer Service Representative & Ghana at Outsource Global Limited Full Time
This is to inform all interested persons that Outsource Global Limited is recruiting into the below mentioned position, and by this notice, all interested persons are expected to apply asap.
Job Title: Customer Service Representative / Ghana
Location: Abuja (FCT)
Job Type: Full Time
Job Description
- Make out-bound / receive inbound calls and respond to customer’s emails where applicable
- Manage, research, identify, and resolve customer complaints using available resources
- Identify and escalate issues to supervisors / team-lead
- Provide product and service information to customers
- Update existing customer information
- Route calls to an appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Complete call logs and reports
- And other duties as assigned.
Application Closing Date
30th September, 2020.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “Customer Service Representative / Ghana” as the subject of the mail.
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