This is to inform all interested persons that Outsource Global Limited is recruiting into the below mentioned position, and by this notice, all interested persons are expected to apply asap.
Job Title: Customer Service Representative / Ghana
Make out-bound / receive inbound calls and respond to customer’s emails where applicable
Manage, research, identify, and resolve customer complaints using available resources
Identify and escalate issues to supervisors / team-lead
Provide product and service information to customers
Update existing customer information
Route calls to an appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Complete call logs and reports
And other duties as assigned.
Application Closing Date
30th September, 2020.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “Customer Service Representative / Ghana” as the subject of the mail.
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