Slot Systems Limited, the leader in Mobile Telecommunications retail Company in Nigeria requires the services of qualified & certified National Diploma holders of Mass Communication for their outlets at the following locations: Abuja, Lagos, Ilorin, Oshogbo, Abeokuta, Ibadan, Uyo, Enugu, Eket, Calabar, Kano for the following positions;
1. Customer Call Center Officers
2. Customer Service Officers
Responsibilities:
To take responsibility by being the first point of contact for all callers to the Customer Service Center and ensuring that a high quality of service is delivered at All times.
To ensure that all calls to the Customer Service Center are dealt with promptly, in Line with agreed standards and targets.
To have full knowledge and ability to access all services, including Online transactional services to help meet the individual needs of our customers..
To update any requests made by the customers into the system to complete the task.
Requirements/Skills:
OND in Mass Communication
1-2 years experience.
Good Listener
Fluent in English
Phone skills
Computer Literate
If you are qualified for the above positions, please, send you CV/Resume to [email protected], [email protected]
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