Credit, Risk & Recovery Manager at Outsource Nigeria – Omni Channel Full Time

Job Title: Credit, Risk & Recovery Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Purpose

• The Credit, Risk & Recovery Manager is responsible for overseeing the bank’s entire credit risk management process—spanning credit origination, risk evaluation, portfolio monitoring, and recovery.
• This role ensures that credit decisions align with regulatory standards and internal policies while minimizing non-performing loans (NPLs) and optimizing recovery efforts.

Key Responsibilities
Credit Management:

• Develop, implement, and monitor credit policies and procedures in line with CBN regulations and the bank’s risk appetite.
• Evaluate and approve or recommend loan applications after thorough risk analysis.
• Oversee credit appraisal processes to ensure accurate assessment of customer creditworthiness.
• Monitor disbursements, loan performance, and ensure portfolio quality.

Risk Management:

• Identify, assess, and mitigate credit, operational, and market risks.
• Conduct regular stress testing, credit risk reviews, and portfolio analysis.
• Ensure compliance with internal risk limits and regulatory requirements.
• Maintain a risk register and recommend corrective actions to senior management.

Recovery & Collections:

• Develop and implement effective loan recovery strategies and policies.
• Supervise loan collection efforts and manage delinquent accounts.
• Liaise with legal and external recovery agents where necessary.
• Minimize loan losses through proactive engagement and restructuring where applicable.

Reporting & Compliance:

• Prepare regular reports on credit risk exposure, delinquency trends, and recovery performance.
• Ensure timely submission of reports to CBN and other relevant regulators.
• Assist in internal and external audits relating to credit and risk matters.

Key Performance Indicators (KPIs)

• Portfolio at Risk (PAR) ratios
• Loan recovery rates.
• Credit approval turnaround time.
• Non-performing loans (NPL) as % of total portfolio
• Regulatory and audit compliance scores
• Risk mitigation effectiveness.

Requirements

• Bachelor’s degree in finance, Accounting, Economics, or a related field (Master’s preferred).
• Professional certification (e.g., CPA, CFA) is a plus.
• 5–10 years of experience in credit management, risk assessment, and debt recovery.
• Strong understanding of financial statements, credit scoring, and regulatory frameworks.
• Excellent financial and risk management capabilities.
• Deep understanding of regulatory frameworks and corporate governance.
• Exceptional leadership, interpersonal, and communication skills.
• Track record of innovation and driving business growth.
• High ethical standards and commitment to social impact.
• Integrity, independence, and a proactive approach to work.

Salary
N300,000 per month.

Application Closing Date
2nd July, 2025.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.