Head, Digital Platforms at Stanbic IBTC Bank Full Time NEW

Job Title: Head, Digital Platforms

Job Ref ID: 80385562A-0001
Location: Lagos
Job Type: Full-time

Job Description

• To build, implement, enable, maintain a set of digital platforms and functionality for PPB Clients in country in alignment with platform enablers, overall segment value proposition and life journeys.
• Responsible for always on, always secure and scalable channels and messaging component of these channels.

Job Responsibilities

• Manages the backlog and roadmap of work based on key priorities of the PPB strategy and define and execute the product and digital platform roadmaps; Conduct client sensing to improve understanding of client needs.
• Together with Group and Engineering, manages digital assets, from an experience (both developer and customers) and eCommerce perspective, defines the digital customer experience (CX); digital analytics; always on, always secure, DevOps and digital content strategy, as these contribute to, and have an impact on, the success of the digital and eCommerce capability and strategy.
• Drive and entrench consistent client experience and interaction through all engagement platforms; Maintain platform standards (in conjunction with group capabilities) such as design libraries, authentication patterns and development and deployment patterns
• Maintain alignment with other segments in order to ensure excellent client proposition delivery and reduction of duplication across segments; Collaborate with third Party partners and ecosystems for the delivery of integrated multi-products and services for the client; Implement the client value proposition in country with approved customisations.
• Ensure adherence to risk framework, appetite, risk control procedures, governance and risk toolbox

Qualifications

• First Degree in Business, Commerce or Information Technology or related fields
• 5-7 years’ experience and understanding of digital platforms enabling other value streams teams to deliver with substantial autonomy (platforms as a product).
• 5 – 7 years’ experience in understanding the integration of digital and e-commerce sales growth around products, solutions and go-to-market plans. Experience in the development, design and enablement of Digital and eCommerce value propositions that work for Consumer & HNW clients. Strong understanding of digital, open banking and platform integration into a segment. Experience in leading, integrating and delivering client solutions through multi-disciplinary teams.

Application Closing Date
Not Specified.